What if I'm late to the virtual skills check session? March 04, 2022 18:27 You will need to reschedule by contacting customer service by email at firstname.lastname@example.org or call 866-349-4363. Related articles What if I didn't receive the email for my virtual skills check? What if I'm missing supplies or there is an issue with what I received for virtual class? How will the instructor confidently evaluate my skills during a virtual session? What if I have a technology issue during the virtual skills check? How do I know if I passed the virtual skills check?